National Student Survey

What is the National Student Survey (NSS)?

The National Student Survey (NSS) is an independently administered survey of all final year undergraduate students across the UK, intended to gauge student satisfaction levels with their overall university experience.

It is commissioned by the Office for Students (OfS) and administered by Ipsos and will be open for our students from Monday 3 February until Wednesday 30 April . Students can access the survey online at thestudentsurvey.com.

Key information

Campaign Live dates3 February – 30 April
Key dates

January 2025: School-level NSS briefing sessions for staff
3 February: National Student Survey opens at Herts
6 February: Ipsos begins contacting eligible students to complete survey

30 April: Survey closes

Hashtags#NSS
#NSS2025
Website

National Student Survey
HertsHub page

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Survey promotion do’s and don’ts: guidance from Ipsos

It is important that everyone involved in the promotion of the survey understands the guidelines provided by Ipsos. Our students need to feel that they are able to give honest and anonymous feedback on their whole student experience, and so please take some time to read through the guidance on inappropriate influence.

Here is a list of ideas you could use:

  • Organise School events or activities to prompt students to complete the survey
  • Show the class video at the start of lectures and tutorials to remind students
  • Virtual yearbook. Ask your students to contribute to a virtual yearbook with quotes and images. You can use tools like Kudo Boards.
  • Quiz. Hold a virtual quiz about things you have done as a community this year and ask your students to contribute a question or a round!
  • Make it a little competitive and create School leader boards.

Approved copy and assets

The below content is approved for use across all relevant University social media channels. To download available assets, follow the link under each item. Please ensure you are using the correct artwork per channel (i.e. do not post artwork intended for Facebook on Instagram). Copy is intended as a guide and can be flexed depending on your audience.

There is no approved post copy, but we have provided you with guidance copy below. This will allow you flexibility with messaging. We would ask that you take the copy from the official NSS website or NSS Herts Hub page and refer to that for accuracy of information and adhere to the tone of voice guidelines if any slight amendments are required.

Guidance copy

Let’s shape Herts together. Fill in the National Student Survey.

#NSS #NSS2025

Campaign assets

Our campaign assets allow you to promote the NSS locally. Download each asset and use them to promote the NSS.

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Social post A

Our campaign assets allow you to promote the NSS locally. Download each asset and use them to promote the NSS.

NSS25-social-B

Social post B

Our campaign assets allow you to promote the NSS locally. Download each asset and use them to promote the NSS.